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Sunrise Hospital

& Medical Center MountainView Hospital

Southern Hills

Hospital & Medical Center

2015

Sunrise Children’s Hospital

COMMUNITY REPORT

2015In Review Sunrise Health Hospitals This report serves as a summary of Sunrise Health System’s accomplishments and achievements in 2015*. We think this information is reflective of the leading role our hospitals have played collectively over the past 60 years and continue to play today.

As you read through each section, we hope you will gain a better insight into who we are as care providers in our local community. Please enjoy our 2015 Community Benefits Report as we continue to provide leading care to the Las Vegas valley and Southwest region.

Our People

Number of Staff: 5,520

Number of Physicians: 3,444 Number of Volunteers: 848

Number of Volunteer Hours: 85,354

* Data is based on November 2014-October 2015 time frame

“Nevada’s largest acute-care facility and Level II Trauma Center.”

Sunrise Children’s Hospital 3186 S. Maryland Parkway Las Vegas, NV 89109 SunriseChildrensHospital.com

Sunrise Hospital & Medical Center 3186 S. Maryland Parkway

Las Vegas, NV 89109 SunriseHospital.com

SunriseChildrensHospital @SunriseHosp

SunriseHospital @SunriseLasVegas

For more than three decades, Sunrise Children’s Hospital has been Nevada’s largest, most comprehensive children’s hospital. As the leading neonatal and pediatric provider in the region, we partner with physicians and hospitals throughout the Southwest to offer the most comprehensive and advanced health programs as well as access to subspecialties for children from birth to 18 years old. Each and every day our dedicated team of physicians, nurses, therapists and support staff work to provide exceptional care and service to our patients and their families. We do this by providing: • A 24-hour dedicated Pediatric Emergency Department that doesn’t just treat kids, we only treat kids. • A specialized neonatal and pediatric transport team to safely transport children to a waiting team of experts. • The state’s largest, most comprehensive Neonatal Intensive Care Unit and Pediatric Intensive Care Unit to treat patients needing a higher level of care. • A dedicated pediatric pharmacy with specially trained pharmacists and technicians who only prepare medications for pediatric patients. • A heart program so comprehensive we are the only hospital in Nevada with the ability to

Together with our physician partners we share the same goal---to provide high-quality and safe care in a family-friendly environment to each and every one of our patients. We know that when a child is sick it involves the whole family. So we built amenities and guest services for everyone—from full-size parent beds to local discounts for patients’ families. Safe Kids Clark County lead hospital partner: • 204 community injury prevention programs provided • 1,327 community service hours • 21,746 people reached through programing • 1,990 car seat checks performed for families Sunny Babies Prenatal Care Program for underinsured women: • 2,320 pregnant women gained access to crucial prenatal care Sunrise Children’s Specialty Programs

As Nevada’s largest acute care facility and Level II Trauma Center, Sunrise Hospital & Medical Center offers high-quality, patient-centered healthcare to the residents of Southern Nevada, its surrounding region and the millions of visitors that come to Las Vegas. As a 16-time Consumer Choice award-winning hospital and two-time “Best Hospital in Las Vegas” winner: Sunrise Hospital & Medical Center is the region’s healthcare leader. The Heart Center at Sunrise offers the most advanced cardiac care and features an Accredited Chest Pain Center. The Breast Center at Sunrise Hospital is the only Accredited Breast Center in Southern Nevada. In addition to our Certified Primary Stroke Center, the Nevada Neurosciences Institute provides world-class care for stroke, epilepsy, multiple sclerosis and other neurological conditions.

Suspected Child Abuse and Neglect (SCAN) Program: • 231 children examined

perform pediatric open-heart surgery. • A Labor & Delivery Unit that provides the safest, most advanced care from the most routine to the most complex deliveries.

“For more than three decades, Sunrise Children’s Hospital has been Nevada’s largest, most comprehensive children’s hospital.”

Voted the Best Hospital in Las Vegas, Southern Hills Hospital provides the communities of southwest Las Vegas with emergency and pediatric emergency services, a new behavioral health (geriatric psychiatric) inpatient and outpatient program serving ages 50 and older, an Accredited Chest Pain Center, a Certified Primary spine unit, OB-GYN, diagnostic imaging and surgical services. Utilizing advanced digital technology and an accomplished medical staff, Southern Hills Stroke Center, a dedicated orthopedic, neurology and

Hospital’s advanced care and superior service make for better outcomes and an exceptional patient experience. The Joint Commission, the leading accreditor of healthcare organizations in America, recognized Southern Hills Hospital as a Top Performer on Key Quality Measures® for (2010, 2011, 2012, 2013 and 2014) – the only Nevada hospital to earn this recognition for five consecutive years.

Southern Hills Hospital & Medical

MountainView Hospital

Center 9300 W. Sunset Rd. Las Vegas, NV 89148 SouthernHillsHospital.com

3100 N. Tenaya Way Las Vegas, NV 89128 MountainView-Hospital.com

MountainViewHospital @MountainViewLV

MountanView Hospital is a state of-the-art, full-service medical facility in the heart of northwest Las Vegas, one of the fastest growing areas in the valley. With a dedicated and talented staff of employees and outstanding physicians, MountainView Hospital is recognized for high patient satisfaction and for providing quality and compassionate care to the community since 1996. MountainView is home to a growing Graduate Medical Education program and is currently accredited for 104 residency positions in the areas of Internal Medicine, General Surgery and

OB-GYN. Among other nationally recognized quality distinctions, MountainView Hospital offers cutting edge technology coupled with a medical staff of more than 1,200 skilled physicians. We take a concierge approach to caring for our patients, as many of our surgical services provide you with a dedicated clinical coordinator who will assist you from the moment you schedule your surgery to discharge planning and beyond. Some of our many amenities include valet parking, wireless internet access and room service, all in a friendly and welcoming environment.

SouthernHillsHospital @SHHospitalLV

PROVIDED

Giving Back to Our Community The Sunrise Health System Hospitals are proud to support our local community through leading healthcare services and contributions to our community partners. • Supported 66 local nonprofit organizations • Raised $142,377 to local charitable organizations • Supported 2,218 Health 2 You (h2u) members through 599 health education and screening programs • 320 gifts donated to the homebound seniors by working with the Meals on Wheels ‘Angel Tree’ program • $47,425 donated to our employee assistance fund, the Hope Fund • 99 women provided with access to discounted mammography screening for breast cancer detection

$203,509,919

IN UNCOMPENSATED CARE IN 2015

ER visits: 272,341

Babies delivered: 9,229

“Sunrise Health System Hospitals are the leading healthcare provider for the region.”

Community Leader

*Data is based on November 2014-October 2015 time frame

RAISED

The Sunrise Health System Hospitals are the leading healthcare provider for the region, servicing Southern Nevada, the southwest region and several millions of visitors that frequent Las Vegas annually. • Provided $203,509,919 in uncompensated care in 2015 • More than 157 managed care partners in the state • Emergency Room visits: 272,341 • Transfer Center transfers: 7,557 • Babies delivered: 9,229 • Number of babies cared for in the Neonatal Intensive Care Units: 1,541

$142,377 TO LOCAL CHARITABLE ORGANIZATIONS h2u members supported: 2,218 Employee assistance fund: $47,425

*Data is based on November 2014-October 2015 time frame

Social Media

84,490 FACEBOOK TOTAL ENGAGEMENTS IN 2015

New Facebook likes in 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5,456 Total Facebook engagements in 2015. . . . . . . . . . . . . . . . . . . . . . . . . . . . 84,490 New Twitter followers in 2015. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,279 Google My Business views in 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . 6,166,790 Google My Business clicks in 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .702,796 YouTube videos added in 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,365 YouTube views in 2015. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .645,394 YouTube minutes viewed in 2015. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .269,253

Google My Business clicks in 2015: 702,796

YouTube views in 2015: 645,394

6,166,790

GOOGLE MY BUSINESS VIEWS IN 2015

YouTube videos added in 2015: 1,365 Twitter followers in 2015: 1,279

“57% of consumers said social media has a strong impact on their decision to seek treatment at that hospital.”

2015 Awards and Accreditations Our hospitals’ leading programs are nationally recognized. Below you will find a comprehensive list of our awards, accolades and accreditations made possible by our leading team of care providers.

MountainView Hospital • The Joint Commission Accredited • The Joint Commission Certified Primary Stroke Center • Accredited Chest Pain Center by the Society of Cardiovascular Patient Care • American Stroke Association’s “Get with the Guidelines” Gold Performance Achievement Award • Mission: Lifeline Silver STEMI Receiving Facility, American Heart Association • HealthInsight Quality Award for Excellence in Patient Care (2010, 2011, 2012, 2013, 2014, 2015) • Top Performer on Key Quality Measures® by The Joint Commission (2010, 2012, 2013) • 5-Star Recipient for Treatment of Heart Failure in 2014, HealthGrades® • 5-Star Recipient for CABG in 2016, HealthGrades® • Recipient of HealthGrades®Maternity Care Excellence Award™ in 2013 • American College of Radiology Accredited: Ultrasound, PET, MRI, Mammography, Nuclear Medicine, CT • NICHE designation for commitment to elder care excellence • The Joint Commission Disease Specific Certification, Sepsis Southern Hills Hospital & Medical Center • The Joint Commission Accredited • Voted Best Hospital in Las Vegas • Earned 2015 HealthInsight Quality Award • Accredited Chest Pain Center by the Society of Cardiovascular Patient Care

• The Joint Commission Certified Primary Stroke Center • Received 2015 HealthInsight Excellence in Fundraising Award • Get with the Guidelines - Stroke Gold-Plus Quality Achievement Award from American Heart Association/American Stroke Association • American College of Radiology (ACR) accredited in MRI, mammography, computed tomography, ultrasound and nuclear medicine • Top Performer on Key Quality Measures® by The Joint Commission (2010, 2011, 2012, 2013, 2014) - the only Southern NV hospital to receive this recognition for all five years since the program’s inception • Awarded three orthopedic certifications from The Joint Commission (hip and knee replacements and hip fracture programs) • Earned The Joint Commission certification for Alzheimer’s disease program • The Joint Commission Disease Specific Certification, Sepsis

Sunrise Hospital & Medical Center and Sunrise Children’s Hospital • The Joint Commission Accredited • American College of Surgeons Level II Center for Treatment of Trauma • Top Performer on Key Quality Measures® by The Joint Commission (2011, 2013, 2014) • Consumer Choice Award Winner, 16 Time Winner • Level III Neonatal Intensive Care Unit • The Joint Commission Certified Primary Stroke Center • The Joint Commission Disease Specific Certification, Spinal Fusion • The Joint Commission Disease Specific Certification, Hip Replacement • The Joint Commission Disease Specific Certification, Knee Replacement • The Joint Commission Disease Specific Certification, Sepsis • Accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care • Commission on Accreditation of Rehabilitation Facilities (CARF)

• Accredited American College of Surgeons Commission on Cancer • Arizona Perinatal Trust Certified Level III Perinatal Care Center–Only Certified program in NV • Accredited American College of Surgeons National Accreditation Program for Breast Centers–Only program in Southern NV • College of American Pathologists (CAP) Accreditation • American Stroke Association’s “Get with the Guidelines” Gold Performance Achievement Award six Consecutive Winner, Target Stroke • Health Resources and Services Administration (HRSA) Award to Increase Organ Donation Awareness and Registration • Nevada Donor Network, Recognized three Sunrise employees for their continuous support of organ donation

“Our hospitals’ leading programs are nationally recognized with accolades and accreditations made possible by our leading team of care providers.”

Sunrise Health Hospitals’ Board of Trustees

MountainView Hospital Jackie K. DeLaney Billy Paris Chris Mowan

Sunrise & Sunrise Children’s Hospital Sandy Miller Todd Sklamberg Stephen Wold, MD Bashir Chowdhry, MD Edwin Kingsley, MD

Samuel E. Green, MD James Sanchez, MD Todd Isbell John B. Collier, MD Kelly Kern Ronald Ostrove, MD Carole Fisher Benj Baumann Annabel Barber, MD Richard Briggs, MD Mohammed Najmi, MD Jan Olivas James Mock, MD Clarence Dunagan, MD Darren Swenson, MD

Ikram Khan, MD James Swift, MD Howard Baron, MD Kimberly Hatchel Pam Weber Jan Jones Marsha Irvin Pat Shalmy Somer Hollingsworth Steve Schorr Elaine Sanchez Domingo Cambeiro

Southern Hills Hospital Tom Mangione Molly Hamrick

Clara Cruden Holly Silvestri Larry Mason Raul Meoz, MD Richard Lee Scottie Briscoe Wai Li Ma, MD Roxann McCoy Adam Rudd

“Thank you for allowing us to share our story with you and for continuing to support our hospitals in our mission to provide leading healthcare in the communities we serve.”